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  • My vision is fine, do I still need to have an eye test?
    Yes, absolutely. Your vision is only one aspect of what your eyes can do and while most people are able to tell if their vision is blurry, sometimes other eye conditions can affect our eye health without presenting with any symptoms.
  • How often should I have an eye test?
    Generally, most people under the age of 65 should be having an eye test every 2 years, while it is recommended annually for those over 65.
  • What should I expect when I go to the optometrist?
    If this is your first time visiting our practice, we ask that you arrive 5-10 minutes before your appointment so we can get all the information we need before you see the optometrist. During the test, the optometrist will check your distance and close up vision, your focusing ability, your eye health including looking for conditions such as dry eyes, glaucoma, macular degeneration and diabetic retinopathy. Additional tests may be required on a case-by-case basis and the optometrist will discuss this with you first.
  • What should I bring to my eye test?
    Please bring your current glasses (distance and/or reading), your old prescription, a list of your current medications, your Medicare/DVA card and your private health insurance card if you have one.
  • Do you have a Buy now, Pay later option?
    Yes, we offer a variety of payment options, including AfterPay. We understand that eye care services can sometimes be a financial burden, and we want to make sure our patients have access to the care they need without worrying about the cost. Our staff can help you choose a payment option that works best for you and your budget.
  • How long does an eye test take?
    We recommend allowing approximately 45 minutes for an appointment. The optometrist may not need the full amount to perform the examination, but this time allows our optometrist to check everything thoroughly and answer your questions. Also, important to note that some appointments may require more time, for example a diabetic eye test. Please call us to find out more about how much time you need for your appointment.
  • How much does an eye exam cost?
    The service fee of an eye exam varies depending on the complexity of the exam. We offer comprehensive eye exams that include tests such as visual acuity, refraction, and eye health evaluation. Our comprehensive eye exams start at $95. We also offer additional services such as contact lens exams and fittings, as well as driving screenings for licenses which may have an additional fee. If you have any questions about the cost of your exam or your health insurance coverage, please give us a call and our staff will be happy to assist you.
  • Do you accept "xx" health fund?
    Yes, we accept all Australian Health Funds and are able to give you a quote and/or claim your optical extras on the same day.
  • Do I need a referral to see the optometrist?
    No, you do not need a referral, however, if you have one, you are welcome to bring it to your appointment.
  • I am seeing black spots in my vision, what do I do?
    Those black spots are called floaters--they are small protein deposits which are generally harmless, however, they can be a sign of a more serious issue. If you notice a sudden increase in floaters in one or both eyes, please contact us as soon as possible.
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